Sendhiiv vs Zoho ZeptoMail

Pricing compared

Sendhiiv prices are live (USD ≈ ₦1,360/$). Zoho column verified June 2026 against zoho.com/zeptomail/pricing.html — ZeptoMail sells credits at $2.50 per 10,000 emails ($0.25/1,000) that expire after 6 months.

Why teams choose Sendhiiv over ZeptoMail

One platform, not two. ZeptoMail only sends transactional email — for newsletters and campaigns Zoho pushes you to its separate Zoho Campaigns product, which means a second tool, a second bill and a second integration. Sendhiiv runs transactional email and marketing campaigns, newsletters, audience segmentation and automations from a single account and API.

Credits that don't evaporate. ZeptoMail credits expire six months after purchase, so buying in bulk risks losing what you paid for. Sendhiiv's pay-as-you-go credits never expire — at $0.20 per 1,000 (₦272 per 1,000), you keep every credit.

Cheaper at volume + a real inbox. On subscriptions Sendhiiv undercuts ZeptoMail credits as you grow — $9/mo for 50,000 emails versus about $12.50, and $79/mo for 500,000 versus about $125 — and you get built-in receiving mailboxes with webmail, which ZeptoMail doesn't offer at all.

What to know before you switch

ZeptoMail is genuinely good at what it does: cheap, reliable, transactional-only sending with a low pay-as-you-go entry point, and it slots neatly into the wider Zoho ecosystem (CRM, Desk, Books). If transactional email is all you need and you're already a Zoho shop, it's a sensible pick. Sendhiiv's bet is consolidation: transactional and marketing email, non-expiring credits, and a built-in inbox — so you don't outgrow it the moment you want to send a newsletter.

Migrating from ZeptoMail takes minutes

On SMTP, migration is a host and credential swap — zero code changes. On the HTTP API, you map ZeptoMail's htmlbody and recipient objects to Sendhiiv's flatter from, to, subject, html fields.

// POST https://api.zeptomail.com/v1.1/email
const res = await fetch("https://api.zeptomail.com/v1.1/email", {
  method: "POST",
  headers: {
    Authorization: "Zoho-enczapikey xxxxxxxx",
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    from: { address: "hello@yourdomain.com" },
    to: [{ email_address: { address: "user@example.com" } }],
    subject: "Welcome aboard",
    htmlbody: "<p>Thanks for signing up!</p>",
  }),
});

// POST https://api.sendhiiv.com/api/v1/messages — flatter, simpler fields
const res = await fetch("https://api.sendhiiv.com/api/v1/messages", {
  method: "POST",
  headers: {
    Authorization: "Bearer shv_xxxxxxxx",
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    from: "Acme <hello@yourdomain.com>",
    to: "user@example.com",
    subject: "Welcome aboard",
    html: "<p>Thanks for signing up!</p>",
  }),
});

On SMTP? Point your SMTP host and credentials at Sendhiiv and ship zero code changes. Before you move, run your domain through our free SPF/DKIM/DMARC checker so authentication is green from day one.

Frequently asked questions